Privacy Policy

1. Who We Are

Infigo Solutions (referred to as "Company", "we", "us", or "our") is a software development and technology consulting firm.

Addresses:

1012 Alpha Techno Square, NASTP, PAK
1500 N Grant Denver, CO, USA

Privacy Contact Email: info@infigosolutions.com

Phone Numbers:

PAK: +92 334 501 0403
USA: +123 345 5634

2. What Personal Data We Collect

We may collect the following categories of personal data:

Identity Data: Name, company name, job title.
Contact Data: Email address, phone number, postal address.
Technical Data: IP address, browser type, device identifiers, cookies.
Usage Data: How you interact with our website, pages visited, time spent.
Communication Data: Information you provide via contact forms, email, or chat.

3. How We Collect Your Data

Directly from you when you fill out forms, request a quote, or email us.
Automatically via cookies and similar technologies (see Section 9).
From third-party services you authorise (e.g., Calendly for scheduling).

4. Legal Bases for Processing (GDPR)

We process your personal data only when we have a lawful basis:

5. How We Use Your Personal Data

To provide, operate, and maintain our services.
To communicate with you, including customer support.
To analyse website usage and improve user experience.
To detect, prevent, and address technical or security issues.
To comply with legal requirements.

6. Sharing Your Personal Data

We do not sell your personal data. We may share data with:

Service providers: Hosting, analytics (e.g., Google Analytics), CRM, email services.
Legal authorities: If required by law or to protect our rights.
Business transfers: In case of merger, acquisition, or asset sale.

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your own.

Whenever we transfer your data internationally, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses approved by the European Commission).

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Typically:

Inquiry data: 2 years after last contact.
Customer project data: 7 years after project completion (for legal/tax reasons).
Analytics data: 26 months (Google Analytics default).

9. Cookies & Similar Technologies

We use cookies to enhance your experience. You can control cookies through our cookie preference centre (see our Cookie Policy).

Essential cookies do not require consent; all other cookies require your prior consent.

Types of cookies we may use:

Strictly Necessary: Required for website operation.
Functional: Remember your preferences.
Analytics: Help us understand how visitors use the site (e.g., Google Analytics).
Marketing: Track visits across websites for relevant advertising.

10. Your Data Protection Rights

Depending on your location (EEA, UK, Switzerland, California, etc.), you may have the following rights:

Right to access – request a copy of your data.
Right to rectification – correct inaccurate data.
Right to erasure ("right to be forgotten") – request deletion.
Right to restrict processing – limit how we use your data.
Right to data portability – receive your data in a structured format.
Right to object – object to processing based on legitimate interests or direct marketing.
Right to withdraw consent – at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at: info@infigosolutions.com

We will respond within one month. If you are in the EEA, you also have the right to lodge a complaint with your local Data Protection Authority.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal data we collect, use, disclose, and sell.
Request deletion of your personal data.
Opt-out of the "sale" or "sharing" of your personal data for cross-context behavioural advertising.
Non-discrimination for exercising your rights.

To exercise your California rights, contact us at: info@infigosolutions.com

Do Not Sell or Share My Personal Information: We do not sell your data. However, we honour Global Privacy Control (GPC) signals as opt-out requests.

12. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security assessments.

13. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children.

14. Changes to This Privacy Policy

We may update this policy from time to time. The "Last Updated" date at the top will change. For material changes, we will notify you by email or via a notice on our website.

15. Contact Us

Infigo Solutions

Email: info@infigosolutions.com

Addresses:

1012 Alpha Techno Square, NASTP, PAK
1500 N Grant Denver, CO, USA

Phone: +92 334 501 0403 (PAK) | +123 345 5634 (USA)